Help
Quick answers to common questions.
Posting ads
›How do I post an ad?
Log in, choose Post an ad, pick the vehicle type, make and model, add the price, city and photos, and submit. Our team reviews every ad, usually within a few hours.
›Why was my ad rejected?
Common reasons are missing or unclear photos, a price that looks wrong, contact details in the description, or a duplicate ad. The reason is shown in My ads. Edit the ad and it goes back for review.
›How long does an ad stay live?
Ads stay live for 60 days. Mark it as sold when you sell, so buyers stop contacting you.
›How do I get more views?
Clear photos from all sides, the real mileage and a fair price get the most replies. You can also feature your ad so it appears at the top of results and on the homepage.
Featured ads and payments
›How do I pay for a featured ad?
Choose Promote on your ad, pick a package, send the amount by bank transfer to one of the accounts shown, and upload the transaction number with a screenshot of the receipt. The feature starts once our team confirms the payment.
›How long does payment approval take?
Usually within a few working hours. You can track the status in My payments.
›My payment was rejected. What now?
The reason is shown in My payments. Usually the transaction number or screenshot did not match. Submit again with the correct details.
Store orders
›Which payment methods does the store accept?
Cash on delivery and bank transfer. For bank transfers, upload your receipt from the order page within 48 hours or the order is cancelled.
›How much is delivery?
Delivery charges depend on your city and are shown at checkout before you place the order. Orders above a set amount ship free.
›How do I track my order?
Open My orders. Once shipped, the courier name and tracking number appear on the order.
›Can I return an item?
Yes, within 7 days of delivery if it is unused and in its original packaging, or if it arrived damaged or wrong. Request a return from the order page.
›Will this part fit my vehicle?
Use Shop parts for my vehicle in the store to see parts listed for your make, model and year. If you are unsure, ask us through the contact page before ordering.
Your account
›I forgot my password.
Use Forgot password on the login page. We send a code to your phone number.
›How do I stop someone from messaging me?
Open the chat and choose Block. Blocked users cannot message you. You can unblock them from your account settings.
›How do I delete my account?
Contact us from the contact page using your registered phone number and we will delete your account and ads.
Still stuck? Contact us.